When I start working with a new client, I already know their main objective, but I always like to know what their specific concerns are. Most of them mention they want to create automations. 

It is interesting to me that some people view automations as a way to solve problems, instead of simply using them as another tool. I am not opposed to its use, but a well-thought-out Kanban board with a thoughtful approach is all that is needed most of the time.

And it just happened again. When I asked today’s client if he was still interested in creating automations, he said no.